General Contacts


Do you need support with your Cisco Connected Devices product?


Do you need support with your Technicolor device?

  • If you are an END-USER of Technicolor ADSL, VDSL, Fibre or Connected Devices products, please refer to the below available hotline support

Monday-Friday 10:00am-06:00pm CET
Opening hours of the Hotline may differ from country to country

Country Phone Cost
Belgium 0903 99506 (1,12 Euro/min)
France 0892 255111 (0,34 Euro/Min)
Netherlands 00 32 70 224 300 International call to Netherlands
rate depending on your service provider
United Kingdom 0207 309 0227 national rate

Alternatively, you can also use our Technicolor xDSL and Fiber products end-user contact form.

  • If you are an END-USER of other Technicolor Connected Home products (set-top boxes, cable gateways, …), please contact your service provider’s support services.
  • If you have bought a Technicolor product from a distributor or a reseller, please contact your distributor or reseller support service.
  • If you are a Technicolor-authorized partner, please visit your dedicated extranet Technicolor Partner Hub


Do you need support with your Thomson device?

All vulnerability issues on our products can be reported by contacting us here


For Open Source software codes, please visit our dedicated section

Looking for job opportunities?

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Career Center

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Technicolor's licensed brands

RCA, Thomson, Ferguson, Victor, Nordmende, Proscan, Saba.

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Business Contacts


Do you have an inquiry about our solutions or services?

Select an activity

  • Entertainment Services

    For more information, please contact us at:
  • Connected Home

    If you are an Operator or Distributor that would like more information about our solutions and products, please contact us:
  • Technology & Innovation

    For more information, please contact us at:



Press contacts

The following contacts are for inquiries from the media only.


Lane Cooper
VP, Corporate Communications


Press Releases

Discover all the Technicolor Press Releases.