Support Center
IMPORTANT NOTE: The Thomson Group has now been renamed Technicolor. Therefore both former ‘Thomson Connect’ products (gateways, set-top-boxes, software platforms) and Technicolor services now fall under one single Technicolor Brand.
If you are an END-USER of Connect products (set-top-boxes, gateways and connected devices) that you got through an ISP or network provider , please contact them directly for any issue you may have with hardware, software, network or line problems.
- For additionnal documentation (drivers, user guides, etc...), please visit our Thomson / Technicolor Broadband Partner website
- For technical support, please visit our support page within our Technicolor Broadband Partners Website.Click here
Click below to find informations on the following brands:
- Grass Valley video servers , encoders, head-end, transmission, cameras, … products and services
- Thomson audio video products
- Speedtouch
- Alcatel
- RCA Phones and Televisions
- GE phones
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