CONTACT & SUPPORT
Find a sales contact:
From the search options provided, select a region, then choose the appropriate service group and service to search for a contact to assist your needs.
Please visit our Technicolor Career Center for Job Opportunities
- To visit the Press Center: click here
- To contact the Press team: click here
Official Press Center: +33 (0)1 41 86 53 93
U.S. Press Contact: + 1 323 817 6865
To contact the Individual Shareholders team:
please send us an email by clicking here
or use the phone number +33 (0)800 007 167.
To contact Industry Analyst Relation Team : click here
Click here to find information and support on the following brands:
- Grass valley
- Thomson audia video products
- Speedtouch
- RCA Phones and Televisions
- To contact the Webmasters click here
If you are an END-USER of CPE (Customer Premises Equipment) products (set-top-boxes, gateways and connected devices) that you got through an ISP or network service provider, please contact them directly for any issue you may have with hardware, software, network or line problems.
- For additionnal documentation (drivers, user guides, etc...), please visit our Technicolor Broadband Partner website
- For technical support on DSL gateways, please visit our support page within our Technicolor Broadband Partners Website. Click here
- For Open Source software codes, please visit our Open-Software section.
IMPORTANT NOTE: All former Thomson branded products fall under the Technicolor brand, including all CPE (Customer Premises Equipment) products. This includes gateways, set-top-boxes and software platforms.
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Thomson Consumer Products
THOMSON consumer products include:
| TV's | Accessories | Household Appliances/Systems |
| Digital Set Top Boxes | Home Telephones | Home Healthcare Products |
| Audio-Video Equipment | LCD Monitors | Lighting Products |
The THOMSON brand delivers innovative and reliable technology that has been entertaining families around the world for over 120 years, with products and services that feature the latest technology and design, are easy to use, and deliver the highest value and longevity.
It’s no wonder why generations of families continue to depend on the THOMSON brand for their home entertainment and lifestyle.
Please click below to visit Thomson Consumer website:
www.thomsonconsumer.com
Thomson Professional Products
Thomson Broadcast
The THOMSON-broadcast activity is building on a great heritage with a market-leading portfolio of transmission products for terrestrial television and radio broadcasting, with more than 50,000 active THOMSON transmission systems deployed worldwide and a global support presence.
Please click below to visit Thomson Broadcast website:
www.thomson-broadcast.com
Thomson Video Networks
THOMSON Video Networks is a market leader in video delivery systems that provide a premium viewing experience across all networks, to all devices, with a range of products to supply every need, from hybrid multi-format compression systems to contribution links for content exchange networks. It provides a unique portfolio of innovative video compression and content processing solutions at the digital head end, with professional services for network operators and broadcasters.
Please click below to visit Thomson Video Networks website:
www.thomson-networks.com
- If you are looking for new Technicolor DSL Modems and Gateways, please visit our dedicated page on technicolor.com.
- For additionnal documentation (drivers, user guides, etc...), please visit our Technicolor Broadband Partner website
- For technical support on DSL gateways, please visit our support page within our Technicolor Broadband Partners Website.
Click here
- If you are an END-USER of CPE (Customer Premises Equipment) products (set-top-boxes, gateways and connected devices) that you got through an ISP or network service provider, please contact them directly for any issue you may have with hardware, -software, network or line problems.

RCA Products
RCA is one of the most recognized brands in the world. RCA branded products include:
| LED, LCD, 3D & Smart TV’s | Accessories | Household Appliances/Systems |
| Mobile Digital TV’s | Home Telephones | Home Healthcare Products |
| Audio-Video Products | Business Telephones | Lighting Products |
Consumers rely on the RCA brand for quality, value and a high level of trust that has been entertaining consumers for more than 90 years.
Please click below to visit RCA website:
www.rca.com
All former SpeedTouch branded products fall under the Technicolor brand. SpeedTouch offers a variety of home and business networking products including single and multi-user modems, residential and wireless gateways, VoIP handsets and interconnected access equipment.
SpeedTouch is known as one of the top brands for networking products throughout the world.
- For additionnal documentation (drivers, user guides, etc...), please visit our Technicolor Broadband Partner website
- For technical support on DSL gateways, please visit our support page within our Technicolor Broadband Partners Website.
Click here
- If you are an END-USER of CPE (Customer Premises Equipment) products (set-top-boxes, gateways and connected devices) that you got through an ISP or network service provider, please contact them directly for any issue you may have with hardware, -software, network or line problems.
If you are looking for new Technicolor DSL Modems and Gateways, please visit our dedicated page on technicolor.com.
Following the announcement early 2010 made by Technicolor to refocus its activity portfolio around its content creators and network service providers customer base, and to divest itself of Grass Valley, the Head end activity operates as stand-alone entity under the THOMSON Video Networks brand and provides a unique portfolio of innovative video compression and content processing solutions at the digital Head end, with professional services for network operators and broadcasters.
Please click below to visit Thomson Video Networks website:
www.thomson-networks.com
