CONTACT & SUPPORT
Find a sales contact:
From the search options provided, select a region, then choose the appropriate service group and service to search for a contact to assist your needs.
Please visit our Technicolor Career Center for Job Opportunities
To contact the Individual Shareholders team:
please send us an email by clicking here
or use the phone number +33 (0)800 007 167.
To contact Industry Analyst Relation Team : click here
If you are an END-USER of CPE (Customer Premises Equipment) products (set-top-boxes, gateways and connected devices) that you got through a network service provider or retailer, please contact them directly for any issue you may have with hardware, software, network or line problems.
All former Thomson branded products fall under the Technicolor brand, including all CPE (Customer Premises Equipment) products. This includes gateways, set-top-boxes and software platforms. Please contact your retailer for any questions.
- For Thomson Electronic products, please redirect to www.thomsonconsumer.com
- If you are an operator/provider
- For additional documentation (drivers, user guides, etc...), please visit our Technicolor Broadband Partner website
- For technical support on DSL gateways, please visit our support page within our Technicolor Broadband Partners Website. Click here
- For Open Source software codes, please visit our Open-Software section
- For technical information about cable modems, please visit our Technicolor Cable-Modem Support
- For any questions regarding our Set-top boxes, Gateways, Modems & Routers, Connected devices, please contact us.
- If you are a Cirpack customer:
- For general information, please visit the dedicated website www.cirpack.com
- For technical support, please contact the support team through the dedicated platform
- For manuals, sales collaterals, software updates, please connect to the Extranet
- If you are not yet a Cirpack customer, please send an email to email@example.com
If you are looking for information about the following brands, please follow the appropriate link below.