Technicolor designs, develops, validates and maintains software for Network Service Providers

We work with third parties and major technology vendors in order to ensure that we bring the best solutions to Network Service Providers' (NSPs) customers. Technicolor also supports NSPs during testing, validation, integration and deployments of new software.

In addition, we offer software solutions that are specific to digital network requirements and that meet the demands of a constantly evolving marketplace.

Technical Support

You know exactly who to contact if you have a question, need help, or require on-site assistance. Our software technical support service is aligned with your business needs in order to minimize the risk of service disruption.

Support and Maintenance

Go beyond basic technical support with either our BRONZE, SILVER, or GOLD service offer.
Benefits include:

• Privileged contacts
• Response time commitments
• Optimization of service delivery
• Adaptation of software to the latest network version
• Introduction of new services or features

Customer Change Order / Software upgrade

Increase Average Revenue Per User (ARPU) and ensure fast response to market trends by adding services roll out and new software functionalities to your installed devices.

Resource Outsourcing

Bring our expertise to your facilities through resource outsourcing. Experience the benefits of working with our experts, engineers, and talent around the world.

Training

In-depth technical training on products Tier3 helpdesk training overall training on a technology customized training upon request trainings can be located in our facilities in Belgium, in France, or in your offices.